Store Policy
Customer Care
At Planning with Sally, we’re committed to giving you a top-tier experience from start to finish. Every order is packed with care, and we’re here to make sure you love what you receive.
If you ever have an issue with your order—damaged goods, wrong items, or just something that doesn’t feel right—please reach out within 14 days of delivery. We'll do our best to resolve it quickly and kindly.
We aim to respond to all messages within 1–2 business days. Your satisfaction means everything to us, and we’re always happy to help with any questions, custom requests, or feedback.
Thank you for supporting a small business—it means the world.
Privacy & Safety
At Planning with Sally, your privacy is a top priority. We collect only the information necessary to provide and improve our services, such as your name, email address, and order details. This data is used solely for order processing, communication, and customer support.
We do not sell, trade, or share your personal information with third parties, except where required by law or to fulfill your order (e.g., payment processors, shipping services).
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Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments